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Josh Wingrove – Globe and Mail – Tuesday, 24 September 2013 (originally published 23 Sept)
As the gunfire began in Nairobi’s Westgate Mall, Joanne Ball-Burgess hid. The Canadian was among the shoppers targeted by Saturday’s attack, and first heard the gunshots as she left the washroom.
“I started screaming, and some people ran back to the bathroom, and there was a guy who said ‘close the door!’” Ms. Ball-Burgess, 32, said Monday. “So we closed the door and everyone locked themselves in stalls.”
Those holed up in the women’s washroom – all women, save for one British man who ducked inside to hide – sent text messages and made phone calls to loved ones as they heard the gunfire continue. Ms. Ball-Burgess was in a stall with a cleaning worker and another shopper, and the trio began to speak. The other shopper’s son and mother-in-law had been injured . . .